Dr Sarah Coope, Senior Medical Educator at Medical Protection, in conversation with Professor Peter Gillen, Associate Professor of Surgery RCSI and Clinical Advisor to the National Healthcare Communication Programme Ireland, discuss the value of structuring clinical handovers using the ISBAR3 framework.(MPS members can access the recordings on their PRISM elearning platform of a four-part Teleconsulting webinar series which Medical Protection delivered between Sep-Nov 2020).