Dr Sarah Coope, Senior Medical Educator at Medical Protection, in conversation with Professor Peter Gillen, Associate Professor of Surgery RCSI and Clinical Advisor to the National Healthcare Communication Programme Ireland, discuss the topic of clinical handovers. They summarise the potential risks to patient and clinician when the information transferred is incomplete or unstructured and what some of the barriers to making an effective handover might be.(MPS members can access the recordings on their PRISM elearning platform of a four-part Teleconsulting webinar series which Medical Protection delivered between Sep-Nov 2020).