Very often, what seems like a total communication breakdown is, in fact, a misunderstanding of intellectual diversity. When it comes to attention and comprehension, what works for one mind won’t necessarily work for another. Have you ever sent a long, detailed email and been frustrated at the lack of response? Perhaps in the middle of a carefully crafted PowerPoint presentation you’ve been dismayed to find your audience drifting off, and have tried to recapture them by speaking louder and fast...