In this lesson, Bill George, professor of management at Harvard Business School and author of 7 Lessons for Leading in Crisis, shares his firsthand experience in confronting and responding to crisis as the former chief executive of medical device maker Medtronic. George believes that people, and specifically corporate leaders, make all the difference when it comes to weathering a crisis. In short, are you being led by a Dick Fuld or by a Jamie Dimon? Your business will hinge on the answer.What the 7 Lessons Really MeanFace reality, starting with yourself.Follow your True North.Don’t be so eager to get the bottom line that you overlook or avoid real problems.Acknowledge your own mistakes.Search for structural, underlying issues – not just surface level problems.